Is this Phenix City hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Phenix City hotel have a swimming pool?

Yes, this Phenix City hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

Is Phenix City hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Phenix City hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Phenix City hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Phenix City hotel?

Based on the information reported by the owner or manager, the Phenix City hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Phenix City hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Phenix City hotel are as follows: <span class='color-primary cursor-pointer js-cancellation-policy' id='js-cancellation-policy'>Cancellation policy</span> Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Holiday Inn Express Hotel & Suites Phenix City - Columbus by IHG | Hotel in Phenix City

8.8 (816 Reviews) | 1 Bathroom

Phenix City Hotel | Holiday Inn Express Hotel & Suites Phenix City - Columbus by IHG

Hotel in Phenix City

Hotel with free breakfast, in the vicinity of Columbus Georgia Convention & Trade Center
Along with an outdoor pool, this hotel has a 24-hour fitness center and a 24-hour business center. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a seasonal outdoor pool, a business center, and a meeting room are onsite.
Holiday Inn Express Hotel & Suites Phenix City - Columbus by IHG offers 82 air-conditioned accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium satellite channels. Refrigerators and microwaves are provided.

This Phenix City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

Wheelchair Accessible

Accessibility

Business Services

Bedding/Linens

Wellness Facilities

Fireplace/Heating

Toiletries

Guest Services

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Hair dryer

Toothbrush and toothpaste (on request)

Free toiletries

Toilet paper

Shampoo

Towels

Private bathroom

Soap

Bedroom

Blackout drapes/curtains

Air conditioning

Free cribs/infant beds

Heating

Bed sheets

Free local calls

Desk

Desk chair

LED light bulbs

Laptop-friendly workspace

Iron/ironing board

Phone

Breakfast

Free full breakfast

Refrigerator

Coffee/tea maker

Microwave

Parking

Wheelchair-accessible parking and van parking available

Free uncovered self parking on site

Accessibility

Elevator

Wheelchair accessible (may have limitations)

Wheelchair-accessible pool

Assistive listening devices available

Wheelchair-accessible parking

Wheelchair-accessible fitness center

Wheelchair-accessible registration desk

Wheelchair-accessible van parking

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible public washroom

Braille signage

Grab bar in shower

Wheelchair-accessible business center

Activities

Outlet shopping

Outdoor pool

24-hour fitness center

Entertainment

Satellite channels

32-inch flat-screen TV

Premium channels

General

Meeting room

24-hour business center

Computer station

Elevator

Front-desk safe

Banquet hall

Vending machine

Spanish

American (Sign language)

English

TV in lobby

Designated smoking areas

Guest Services

Fence around the pool

Laundry facilities

Microwave

Outdoor pool

Free cribs/infant beds

Refrigerator

Laundry facilities

Daily housekeeping

24-hour front desk

Internet

Available in some public areas: Free WiFi

Available in all rooms: Free WiFi

Policies

Check-in

Check-in start time: 4:00 pm; check-in end time: 6:00 am late check-in subject to availability minimum check-in age: 21

Check-out

Check-out before 11 am contactless check-out available

Child Policy

Children are welcome. kids stay free! up to 2 children 18 years old and younger stay free, per registered adult, when using existing bedding. rollaway/extra beds are not available. free cribs (infant beds)!

Pet Policy

Pets not allowed (service animals are welcome, and are exempt from fees)

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges noise-free guestrooms cannot be guaranteed onsite parties or group events are strictly prohibited safety features at this property include a carbon monoxide detector and a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards; cash is not accepted this property reserves the right to pre-authorize the guest's credit card prior to arrival.

Reviews

Rachel

Aug 5, 2025 07:30:00 AM

Review Score: 4

Summary: Adjoining rooms. The family with young children on the other side of the door screamed and yelled for 4 hours, then left for an hour for dinner & came back and screamed and yelled till 3am.

See All Reviews

Room Arrangement

Room Info	Facilities
Standard Room, 1 King Bed, Accessible (Mobility Roll-In Shower) Room Size: m² 1 King Bed	General Number of living rooms 0, Hydromassage showerhead, Number of bedrooms - 0, Visual fire alarm, Doorbell/telephone notification, Wheelchair-width doorways, Raised toilet seat, Shower only, Lever door handles, Transfer shower, Hand-held showerhead, Grab bar - in bathtub, Wheelchair accessible, Accessible bathtub, Lowered peephole/view port in door, Bathroom grab bars, Low-height bed, Height-adjusted amenities, Bed count minimum 1, Roll-in shower, Bed count maximum 1
Suite, 1 King Bed with Sofa bed, Accessible (Mobility, Accessible Tub) Room Size: m² 2 King Bed and Double Sofa Bed	General Number of living rooms 0, Number of bedrooms - 0, Visual fire alarm, Doorbell/telephone notification, Wheelchair-width doorways, Raised toilet seat, Lever door handles, Sofa bed, Bathtub only, Hand-held showerhead, Grab bar - in bathtub, Wheelchair accessible, Extra bed count 1, Accessible bathtub, Portable bathtub seat, Lowered peephole/view port in door, Bathroom grab bars, Low-height bed, Separate sitting area, Height-adjusted amenities, Bed count minimum 2, Bed count maximum 2
Standard Room, 1 King Bed Room Size: m² 1 King Bed	General Number of living rooms 0, Hydromassage showerhead, Number of bedrooms - 0, Wheelchair-width doorways, Shower/tub combination, Lever door handles, Bed count minimum 1, Bed count maximum 1
Suite, Multiple Beds, Accessible (Mobility, Accessible Tub) Room Size: m² 3 Queen Beds and Double Sofa Bed	General Number of living rooms 0, Number of bedrooms - 0, Visual fire alarm, Doorbell/telephone notification, Wheelchair-width doorways, Raised toilet seat, Lever door handles, Sofa bed, Bathtub only, Grab bar - in bathtub, Wheelchair accessible, Extra bed count 1, Accessible bathtub, Portable bathtub seat, Lowered peephole/view port in door, Bathroom grab bars, Low-height bed, Separate sitting area, Bed count maximum 3, Height-adjusted amenities, Bed count minimum 3
Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub) Room Size: m² 2 Queen Beds	General Number of living rooms 0, Number of bedrooms - 0, Visual fire alarm, Doorbell/telephone notification, Wheelchair-width doorways, Raised toilet seat, Lever door handles, Bathtub only, Hand-held showerhead, Grab bar - in bathtub, Wheelchair accessible, Accessible bathtub, Portable bathtub seat, Lowered peephole/view port in door, Bathroom grab bars, Low-height bed, Height-adjusted amenities, Bed count minimum 2, Bed count maximum 2
Suite, Multiple Beds (Additional Living Area) Room Size: m² 3 Queen Beds and Double Sofa Bed	General Number of living rooms 0, Hydromassage showerhead, Number of bedrooms - 0, Wheelchair-width doorways, Shower/tub combination, Lever door handles, Separate sitting area, Sofa bed, Bed count maximum 3, Extra bed count 1, Bed count minimum 3
Suite, 1 King Bed with Sofa bed (Additional Living Area) Room Size: m² 2 King Bed and Double Sofa Bed	General Number of living rooms 0, Number of bedrooms - 0, Wheelchair-width doorways, Shower/tub combination, Lever door handles, Separate sitting area, Sofa bed, Extra bed count 1, Bed count minimum 2, Bed count maximum 2
Standard Room, 2 Queen Beds Room Size: m² 2 Queen Beds	General Number of living rooms 0, Hydromassage showerhead, Number of bedrooms - 0, Wheelchair-width doorways, Shower/tub combination, Lever door handles, Bed count minimum 2, Bed count maximum 2
Standard Room Room Size: m² 1 King Bed 1 Queen Bed	General Number of living rooms 0, Hydromassage showerhead, Number of bedrooms - 0, Wheelchair-width doorways, Shower/tub combination, Lever door handles, Room and bed type depend on availability check-in, Bed count minimum 1, Bed count maximum 1