Is this Matthews hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Matthews hotel have a swimming pool?

No, this Matthews hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Matthews hotel?

Best-rates for the Matthews hotel starts from $112 per night with includes Air Conditioner, Business Services, Guest Services, Laundry, TV, Breakfast, Kitchen, Parking, Security/Safety, Bedding/Linens, Balcony/Terrace, Wellness Facilities, Fireplace/Heating, Child Friendly, Internet with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Matthews hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Matthews hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Matthews hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Matthews hotel?

Based on the information reported by the owner or manager, the Matthews hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Matthews hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Holiday Inn Express & Suites Charlotte Southeast - Matthews by IHG | Hotel in Matthews

8.6 (906 Reviews) | 1 Bathroom

Matthews Hotel | Holiday Inn Express & Suites Charlotte Southeast - Matthews by IHG

Hotel in Matthews

Hotel in Matthews with free breakfast and a 24-hour fitness center
Along with a 24-hour fitness center, this smoke-free hotel has a 24-hour business center and a business center. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, dry cleaning, and laundry facilities.
Holiday Inn Express & Suites Charlotte Southeast - Matthews by IHG offers 89 accommodations with safes and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

Amenities

Air Conditioner

Parking

Balcony/Terrace

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Fireplace/Heating

Guest Services

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Private bathroom

Towels

Hair dryer

Shower/tub combination

Bedroom

Bed sheets

Blackout drapes/curtains

Free cribs/infant beds

Air conditioning (climate-controlled)

Iron/ironing board

Safe

Laptop-friendly workspace

Phone

Free local calls

Connecting rooms available

Desk

Breakfast

Free on-the-go breakfast available daily 6 AM–9:30 AM

Coffee/tea maker

Microwave

Refrigerator

Parking

Wheelchair-accessible parking and van parking available

Free self parking on site

Onsite parking includes off-street options

Accessibility

Wheelchair-accessible registration desk

Wheelchair-accessible public washroom

Handrails in stairways

Braille signage

Wheelchair-accessible van parking

Pool hoist on site

Wheelchair-accessible business center

Wheelchair-accessible path of travel

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Visual alarms in hallways

Wheelchair-accessible fitness center

Wheelchair-accessible parking

Well-lit path to entrance

Wheelchair-accessible path to elevator

Assistive listening devices available

Wheelchair-accessible pool

Activities

24-hour fitness center

Designer stores

Entertainment

Cable channels

Premium channels

32-inch flat-screen TV

General

Conference space (1550 square feet)

24-hour business center

Meeting room

Vending machine

Front-desk safe

Free newspapers in lobby

Banquet hall

Spanish

English

Smoke-free property

Fireplace in lobby

Guest Services

Separate living room

Free cribs/infant beds

Refrigerator

Microwave

Laundry facilities

Daily housekeeping

Luggage storage

Dry cleaning service

24-hour front desk

Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Outdoors

Terrace

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: 12:30 am minimum check-in age: 21

Check-out

Check-out before 11 am contactless check-out available

Child Policy

Children are welcome. rollaway/extra beds are not available. free cribs (infant beds)!

Pet Policy

Pets not allowed (service animals are welcome, and are exempt from fees)

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted

Reviews

Eva

Jan 5, 2026 10:32:17 PM

Review Score: 4

Summary: We had no shower curtain on the tub/shower. Water came out all over bathroom floor and my husband almost had a bad fall! Maintenance working had been in room 209 working on the shower, as they left the empty parts box on the tub. I’m surprised housekeeping didn’t notice this box or that the tub had no shower curtain up.

See All Reviews

Room Arrangement

Room Info	Facilities
Standard Room, 1 King Bed Room Size: 324 square feet m² 1 King Bed	General Square meters - 30, Square feet - 324, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1, Ping - 9.11
Suite, 1 King Bed (Extra Living Area) Room Size: 384 square feet m² 1 King Bed	General Ping - 10.79, Square feet - 384, Square meters - 36, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower) Room Size: 324 square feet m² 1 King Bed	General Ping - 9, Square meters - 30, Square feet - 324, Wheelchair-width doorways, Grab bar - near toilet, Wheelchair accessible, Bed count minimum 1, Roll-in shower, Bed count maximum 1, Number of bathrooms - 1
Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower) Room Size: 324 square feet m² 2 Queen Beds	General Ping - 9, Square meters - 30, Square feet - 324, Wheelchair-width doorways, Room and bed type depend on availability check-in, Grab bar - near toilet, Wheelchair accessible, Roll-in shower, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Standard Room Room Size: 324 square feet m² 1 King Bed 1 Queen Bed	General Ping - 9, Square meters - 30, Square feet - 324, Room and bed type depend on availability check-in, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub) Room Size: 324 square feet m² 1 King Bed	General Square meters - 30, Square feet - 324, Wheelchair-width doorways, Bathtub only, Grab bar - in bathtub, Grab bar - near toilet, Wheelchair accessible, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1, Accessible bathtub, Ping - 9.11
Standard Room, 2 Queen Beds Room Size: 324 square feet m² 2 Queen Beds	General Square meters - 30, Square feet - 324, Extra bed count 0, Bed count minimum 2, Number of bathrooms - 1, Ping - 9.11, Bed count maximum 2